MO03: Assurance Reviews
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1. Description

Monitor internal control, assessing their effectiveness, and reporting on them on a regular basis.

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2. Service Activities

Independent Security and Internal Control Certification/Accreditation of IT Services: obtaining independent certification/accreditation of security and internal controls (including all external service providers) prior to implementing critical new information technology services and re-certification/re-accreditation of these services on a routine cycle after implementation
Independent Effectiveness Evaluation of IT Services: obtaining independent evaluation of the effectiveness of IT services (including all external service providers) on a routine cycle
Independent Assurance of Compliance with Laws and Regulatory Requirements and Contractual Commitments: obtaining independent assurance of the information service function’s compliance (including all external service providers) with legal and regulatory requirements, and contractual commitments on a routine cycle


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3. Key Goal Indicators


ebc Service Commitments
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4. Key Performance Indicators


ebc Service Commitments
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5. Critical Success Factors


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6. Additional Information

Maturity Level Characteristics






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