MO04: IT Audit
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1. Description

Independent audits carried out at regular intervals to increase confidence levels and benefit from best practice advice.

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2. Service Activities

Planning: establish a plan to ensure that regular and independent audits are obtained.
Reporting: provide a report, in an appropriate form, to intended recipients upon the completion of audit work.
Follow Up Activities: Recommendations contained within the audit report should be considered by management and enacted wherever feasible.


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3. Key Goal Indicators


ebc Service Commitments
  • Improve EBC procurement and contract management capability including..
    • review of Internal Audit recommendations and new procurement directives,
    • plan development and approval,
    • staff training and implementation of new procurement and contract management processes in EBC, including procurement processes, consistency and control processes for DOA and contract forms, and implementation/tracking of contract management commitments with contract management tool
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4. Key Performance Indicators


ebc Service Commitments
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5. Critical Success Factors


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6. Additional Information

Maturity Level Characteristics






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