MO02: Controls Assessment
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1. Description

Monitor internal control, assessing their effectiveness, and reporting on them on a regular basis.

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2. Service Activities

Internal Control Monitoring: monitor the effectiveness of internal controls in the normal course of operations through management and supervisory activities, comparisons, reconciliations and other routine actions. Deviations should evoke analysis and corrective action,

Internal Control Level Reporting: report information on internal control levels and exceptions to the affected parties to ensure the continued effectiveness of its internal control system,

Operational Security and Internal Control Assurance: Examine whether or not the security and internal controls are operating according to the stated or implied security and internal control requirements.


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3. Key Goal Indicators


ebc Service Commitments
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4. Key Performance Indicators


ebc Service Commitments
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5. Critical Success Factors



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6. Additional Information

Maturity Level Characteristics






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