PO08:External Requirements Accommodation
Description | Activities | KGI | KPI | CSF | More Info | Previous CO | Next CO | CO Summary
Version 1.0
Printer Version of this document Printable Version
  Version History

1. Description

Identifying and analyzing external requirements for their IT impact, and taking appropriate measures to comply with them.

[To top of Page]

2. Service Activities

External requirements review: maintain procedures for external requirements review and for the coordination of these activities,

Practices and procedures for complying with external requirements. Ensure...
  • compliance with safety and ergonomic standards amongst clients and personnel,
  • compliance with privacy, trans-border data flow and cryptographic regulations applicable to the information technology practices,
  • insurance contract requirements are properly identified and continuously met.

[To top of Page]

3. Key Goal Indicators


ebc Service Commitments
  • ongoing development of forward priorities for common component development, and working with MBS to obtain approval as corporate priorities,
  • ongoing awareness of Teranet directions, including potential plans to re-develop components of land information system,
  • review of Internal Audit recommendations and new procurement directives,
  • Work with II&E and MOL staff to develop reference model for moving forward regulatory compliance model to enable CRM implementation to meet regulatory agenda. Outcome: reference model for II&E implementation,
  • Implement governance and funding framework as approved by ITELC, including service level agreements, use of DM Steering Committee and establishing funding framework,
  • Implement successfully the I&IT component of IFIS in CBS, edt and Energy
[To top of Page]

4. Key Performance Indicators



ebc Service Commitments
  • Assessment request acknowledged in 2 days, begun within 5 days and completed within 30 days
[To top of Page]

5. Critical Success Factors


[To top of Page]

6. Additional Information

Maturity Level Characteristics






0 1 2 3 4 5

[To top of Page]