PO02:IT Architecture Services
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1. Description

Creating and maintaining a business information model and ensuring appropriate systems are defined to optimize the use of this information.

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2. Service Activities

information architecture Modelling: Create and regularly update an information architecture model, encompassing the corporate data model and the associated information systems.
corporate data dictionary and data syntax rules: Maintenance of a corporate data dictionary.
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3. Key Goal Indicators


ebc Service Commitments
  • establish the architecture baseline for the Cluster including..
    • application and web architecture guide books
    • technology, information and security guide books,
    • application and technology reference model
    • RUP/UML methodology
    • information and security reference model
    • knowledge library
  • develop Cluster standards for applications, and retire existing products/services as appropriate. Appropriate scope to workflow, correspondence management, document management, Web content management, management, travel expense claim processing and case management,
  • the development of business architecture, web architecture and portal design/implementation,

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4. Key Performance Indicators

ebc Service Commitments
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5. Critical Success Factors



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6. Additional Information

Maturity Level Characteristics






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