Validation and Testing
Table of Contents
  After a service specification is completed, the Validation and testing process driects the functional versioning of a component, service function, or end-to-end service. As part of this process, the IT Provider acquires or builds the necessary components, service functions (such as backup capability or Web functionality) and even end-to-end service solutions (such as SAP Financials). The process also enables the testing for adherence to security policies and guidelines as well as documenting instructions for replication and implementation of a production copy. Once assembled, the component, function, or end-to-end service is thoroughly tested. Service build and test interacts extensively with change management, configuration management, and release to production, as well as other processes in the model.

Process Under development. Process described in HP ITSM approach as "Build & Test".

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Introduction to Validation and Testing

Validation and Testing is a process within the Transition module of the ITIL Service Lilfecycle.

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Validation and Testing

Objectives Scope Policies Scaling Concepts Roles Measuring Processes Appendix

Objectives

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Scope

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Policies & Guidelines

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How the Process Scales

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Concepts

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Roles and Responsibilities

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Performance Measurement

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Processes

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Appendix

Terminology

Terms

TermDefinition
 

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