Demand Management
Table of Contents
 
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Introduction to Demand Management

Demand Management is a process within the Service Strategy module of the ITIL Service Lilfecycle.

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Performance Management

Objectives Scope Policies Scaling Concepts Roles Measuring Processes Appendix

Objectives

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Scope

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Policies & Guidelines

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How the Process Scales

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Concepts

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Roles and Responsibilities

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Performance Measurement

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Processes

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Appendix

Terminology

Terms
TermDefinition
 

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