Continual Improvement
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Introduction to Continual Improvement

Continual Improvement is a process within the Continual Service Improvement module of the ITIL Service Lifecycle.

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"It is better to be approximately right than exactly wrong."R

Continual Improvement

Objectives Scope Policies Scaling Concepts Roles Measuring Processes Appendix

Objectives

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Scope

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Policies & Guidelines

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How the Process Scales

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Concepts

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Roles and Responsibilities

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Performance Measurement

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Processes

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Appendix

Terminology

Terms
TermDefinition

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