G: Example Service Catalogue
The Service Catalogue is key document containing valuable information on the complete set of services offered. It should preferably be stored as a set of 'service' Cls within a CMS, maintained under change Management. As it is such a valuable set of information it should be available to anyone within the organization. Every new service should immediately be entered into the Service Catalogue once its initial definition of requirements has been documented and agreed. So as well as the information below, the Service Catalogue should record the status of every service, through the stages of its defined lifecycle.
| Service Name | Service Description | Service Type | Supporting services | Business Owner(s)
| Business Unit(s) | Service Manager(s) | Business Impact | Business Priority | SLA | Service Hours | Business Contacts | Escalation Contacts | Service Reports | Service Reviews | Security Rating
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| Service 1 | | | | | | | | | | | | | | |
|
| Service 2 | | | | | | | | | | | | | | |
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| Service 3 | | | | | | | | | | | | | | |
|
| Service 4 | | | | | | | | | | | | | | |
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