Pilot Improvements
Pilots are performed to assess new and unproven major changes
before they are broadly deployed, as appropriate.
- Plan the pilots. When planning pilots, it is critical to define criteria to be used for evaluating pilot
results.
- Review and get relevant stakeholder agreement on the plans for
the pilots.
- Consult with and assist the people performing the pilots.
- Perform each pilot in an environment that is characteristic of the
environment present in a broad scale deployment.
- Track the pilots against their plans.
- Review and document the results of pilots. Reviewing and documenting the results of pilots usually involves:
- Deciding whether to terminate the pilot, re-plan and continue the pilot, or proceed with deploying the process and technology improvement
- Updating the disposition of process- and technology-improvement proposals associated with the pilot
- Identifying and documenting new process- and technology-improvement proposals as appropriate
- Identifying and documenting lessons learned and problems encountered during the pilot