Incorporate Process-Related Experiences into the Organizational Process Assets
- Conduct periodic reviews of the effectiveness and suitability of the
organization’s set of standard processes and related organizational
process assets relative to the organization’s business objectives.
- Obtain feedback about the use of the organizational process
assets.
- Derive lessons learned from defining, piloting, implementing, and
deploying the organizational process assets.
- Make lessons learned available to the people in the organization as
appropriate. Actions may have to be taken to ensure that lessons learned are used
appropriately.
- Analyze the organization's common set of measures.
Appraise the processes, methods, and tools in use in the
organization and develop recommendations for improving the
organizational process assets.
This appraisal typically includes:
- Determining which of the processes, methods, and tools are of potential use to other parts of the organization
- Appraising the quality and effectiveness of the organizational process assets
- Identifying candidate improvements to the organizational process assets
- Determining compliance with the organization’s set of standard processes and tailoring guidelines
- Make the best use of the organization's processes, methods, and
tools available to the people in the organization as appropriate.
- Manage process-improvement proposals. The activities for managing process-improvement proposals typically include:
- Soliciting process-improvement proposals
- Collecting process-improvement proposals
- Reviewing the process-improvement proposals
- Selecting the process-improvement proposals that will be implemented
- Tracking the implementation of the process-improvement proposals
Process-improvement proposals are documented as process change requests or
problem reports, as appropriate. Some process-improvement proposals may be incorporated into the
organization’s process action plans.
- Establish and maintain records of the organization's process improvement
activities.