Establish Process Action Plans

• Identify strategies, approaches, and actions to address the identified process improvements. New, unproven, and major changes are piloted before they are incorporated into normal use.
• Establish process action teams to implement the actions. The teams and people performing the process-improvement actions are called “process action teams.” Process action teams typically include process owners and those who perform the process.
• Document process action plans. Process action plans typically cover:
  • Process-improvement infrastructure
  • Process-improvement objectives
  • Process improvements that will be addressed
  • Procedures for planning and tracking process actions
  • Strategies for piloting and implementing the process actions
  • Responsibility and authority for implementing the process actions
  • Resources, schedules, and assignments for implementing the process actions
  • Methods for determining the effectiveness of the process actions
  • Risks associated with process action plans
• Review and negotiate process action plans with relevant stakeholders.
• Review process action plans as necessary.